Delaware Business Blog

Learn how to manage your customer relationships!

Customer Relationship Management (CRM) is not just for big business. Small to medium sized businesses need ways to identify, acquire, and retain customers, a business’ greatest asset. Research has shown that companies that create satisfied, loyal customers have more repeat business, lower customer-acquisition costs, and stronger brand value—all of which translates into better financial performance.

Join a panel of experts and learn tips, techniques and tricks of the trade for managing your customer relationships at this upcoming business symposium!

What: Customer Focused Strategies for Business Success: Tips, Techniques and Tricks of the Trade for Managing your Customer Relationships
When: Thursday, March 31, 2011 from 8:30 – 11:30 a.m.
Where: NCCCC | 12 Penns Way New Castle, DE 19720
Cost: Members $35.00 | Non-members $50.00

Register online for the event!

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